Introduction
Your privacy is important to us, and we believe it is important for you to know what personal data Sparktan Technologies Pvt Ltd ("Sparktan," "we," "us," or "our") collects from you, why we collect it, how we use it, and what rights you may have as a data subject.
Sparktan provides cloud engineering, FinOps, DevSecOps, data, AI, and application development services to businesses. This notice explains how we handle personal data collected through our website (sparktan.com and related subdomains), our contact and enquiry forms, our marketing activities, and our client and business relationships.
This notice does not apply to information we process about our own employees, which is covered under a separate internal policy. Please read this notice together with any additional notice we may provide when collecting personal data for a specific purpose.
How we use your personal data
We collect and use personal data for the following purposes:
You can browse sparktan.com without identifying yourself. However, our servers and analytics providers may automatically collect:
- IP address and approximate location
- Browser and device details, including operating system
- Pages visited, time spent on the site, and referring pages
- Language and connectivity settings
We use this information to understand how our website is used, improve its content and performance, and keep it secure. We use cookies and similar technologies for these purposes; you can control cookie preferences through your browser settings.
When you submit an enquiry through our "Get started" form or otherwise contact us, we collect the information you provide, which may include:
- Full name
- Work email address and phone number
- Company name
- The service area you are enquiring about, and details of your enquiry
By submitting the form, you agree to Sparktan contacting you about your enquiry and storing these details for that purpose. We use this information to respond to you, schedule discovery calls, and prepare proposals. We will not use it for unrelated purposes without telling you.
If you are a business contact, client, or prospective client, we may contact you by email, phone, or other means with information about our services that we believe may be relevant to your organisation, based on our legitimate interest in promoting our services or, where required by law, your consent. You may opt out of marketing communications at any time using the unsubscribe link in our emails or by contacting us at the address below.
Where we are engaged to provide services to you or your organisation (for example, an Assessment Sprint, Project Delivery, Managed Services, or an Embedded Pod engagement), we process personal data of your team members and stakeholders as needed to scope, deliver, support, and invoice the engagement, including names, business contact details, roles, and communications relevant to the project.
We process personal data as necessary for accounting, auditing, tax, and other regulatory reporting obligations, and to comply with applicable law.
If you do not provide requested information, we may be unable to respond to your enquiry or deliver the services requested. We will only use your personal data for the purpose it was collected for, unless we reasonably determine that another use is compatible with that purpose or required by law, in which case we will notify you where appropriate.
How we share your personal data
Sparktan does not sell your personal data to any third party.
We may share personal data with:
- Service providers who support our website, hosting, analytics, communications, and business operations, under contractual obligations to protect your data and use it only for the purposes we specify
- Cloud infrastructure and software providers we use to deliver services to clients
- Professional advisers, auditors, and regulators, where necessary to meet legal or regulatory obligations
- Another entity, in the event of a merger, acquisition, or reorganisation of our business
We require every third party we share data with to protect it in line with applicable law and our own security standards, and we do not permit them to use your data for their own purposes.
Sparktan is based in India, and personal data we collect may be processed or stored in India or in other countries where our service providers operate. Where we transfer personal data across borders, we take appropriate steps to ensure it remains protected consistently with this notice and applicable law.
How we keep your information safe
We maintain technical and organisational measures designed to protect personal data against accidental loss, unauthorised access, alteration, or disclosure. Access to personal data is limited to personnel and contractors who need it to perform their role, and they are bound by confidentiality obligations. We maintain procedures to respond to any suspected data security incident and will notify affected individuals and regulators where legally required.
How long we keep your information
We retain personal data only for as long as necessary to fulfil the purpose for which it was collected, including to satisfy legal, accounting, or reporting requirements. When determining retention periods, we consider the sensitivity of the data, the risk of harm from unauthorised use, and applicable legal obligations. Where possible, we anonymise data instead of deleting it outright, and anonymised data may be retained without further notice to you.
Your rights
Depending on your location and applicable law, you may have rights to access, correct, delete, or restrict the processing of your personal data, to object to certain processing (including marketing), and to withdraw any consent you have previously given, without affecting the lawfulness of processing before withdrawal. To exercise any of these rights, please contact us using the details below.
How to contact us
If you have a question, concern, or complaint about this privacy notice or how we handle your personal data, please contact us:
- Email: info@sparktan.com
- Phone: +91 90367 17775 / +91 90367 27775
- Via the contact form at sparktan.com
The data controller for personal data collected through sparktan.com and our business activities is Sparktan Technologies Pvt Ltd.
Changes to this privacy notice
We may update this privacy notice from time to time to reflect changes in our practices or legal requirements. We will post the revised notice on this page with an updated "Last updated" date, and where changes are material, we will take reasonable steps to notify you.